swerteplus Privacy Policy
Last updated: 2025. This policy applies to all users of the swerteplus platform in the Philippines.
What Information Does swerteplus Collect?
When you register and use the swerteplus platform, we collect several categories of personal information necessary to provide our services. Account information includes your full name, date of birth, email address, and mobile number, which are required for identity verification and account management. We also collect device and browser data such as your IP address, browser type, operating system, and device identifiers to ensure platform security and prevent fraud. Payment information relevant to transactions in Philippine Peso (PHP) — including e-wallet references, bank account details where applicable, and transaction history — is processed and stored in compliance with applicable Philippine financial regulations. Usage data such as game history, betting activity, login timestamps, and session duration is also recorded to improve platform performance, detect suspicious behavior, and maintain compliance with our licensing obligations.
Why Do We Use Your Personal Data?
swerteplus uses the information collected for clearly defined and lawful purposes. Your data is primarily used to create and manage your account, process deposits and withdrawals in PHP, and deliver the gaming and sportsbook services you request. We use your contact details to send you important account notifications, transaction confirmations, and security alerts. Usage data helps us personalize your experience, recommend relevant games, and optimize platform performance. We may also use your data for regulatory compliance, including age verification, anti-money laundering checks, and responsible gaming monitoring. Where required by Philippine law or our regulators, we may use your information to respond to legal inquiries or enforce our Terms and Conditions. We do not use your personal data for automated decision-making that produces significant legal effects without human oversight.
How Are Cookies and Tracking Technologies Used?
swerteplus uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize returning users, maintain session states, and remember your preferences such as language and display settings. We use strictly necessary cookies to keep you logged in and protect your account during an active session — these cannot be disabled without affecting platform functionality. Analytics cookies help us understand how players navigate the platform so we can improve game layouts, loading speeds, and the overall mobile experience. Advertising and preference cookies may be used to show you relevant promotions within the platform, but we do not sell your data to external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features. By continuing to use swerteplus, you consent to our use of cookies as described in this policy.
Where Is Your Data Stored and How Is It Protected?
Your personal data is stored on secure servers with access controls, encryption at rest, and regular security audits. swerteplus applies industry-standard SSL/TLS encryption to all data transmitted between your device and our platform, ensuring that your account credentials, payment details, and personal information remain protected during transit. Access to personal data is restricted to authorized personnel only, and all staff handling user data are bound by strict confidentiality obligations. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. In the event of a data breach that poses a risk to your rights, we will notify affected users and relevant Philippine regulatory authorities in accordance with applicable data protection laws. We conduct periodic vulnerability assessments and penetration tests to maintain the integrity of our systems. If you have concerns about the security of your account, please contact our support team immediately.
Do We Share Your Data With Third Parties?
swerteplus does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors handling PHP transactions, identity verification partners, and cloud infrastructure providers — all of whom are contractually required to protect your data and use it only for the purposes we specify. We may also disclose your data to Philippine government authorities, regulatory bodies, or law enforcement agencies when required by law, court order, or to protect the rights and safety of our users and the platform. In cases where we engage third-party game content providers or sports data feeds to power our sportsbook and live casino offerings, only aggregated, non-identifiable data is shared unless a specific legal basis requires otherwise. Any third-party processors we work with are vetted for compliance with applicable data protection standards. We will always inform you of any material changes to how we share your data by updating this Privacy Policy.
What Rights Do You Have Over Your Personal Data?
As a user of swerteplus based in the Philippines, you have meaningful rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to access a copy of the personal information we hold about you at any time by submitting a verified request to our support team. If any of your information is inaccurate or outdated, you have the right to request correction, and we will process such updates promptly. You may also request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to any legal retention requirements we are bound by. In cases where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. You have the right to object to certain types of processing, including direct marketing, and we will honor such requests without penalty. To exercise any of these rights, please reach out to our support team with your account details and a clear description of your request.
How Does swerteplus Protect Minors?
swerteplus is strictly an adults-only platform and does not knowingly collect personal data from individuals under the age of 18. During registration, all users are required to confirm that they meet the minimum age requirement and to provide verifiable proof of identity when requested. Our age verification processes are designed to prevent underage access to gambling services, in line with Philippine regulations on responsible gaming. If we discover that personal data has been inadvertently collected from a minor, we will delete such information immediately and close the associated account without notice. Parents and guardians who believe their child may have registered on our platform are encouraged to contact our support team right away so that appropriate action can be taken. We take the protection of minors seriously and continuously review our verification procedures to strengthen safeguards. Responsible gaming tools, including self-exclusion and deposit limits, are also available to all adult users who wish to manage their play.
Will This Privacy Policy Change Over Time?
swerteplus reserves the right to update or revise this Privacy Policy at any time to reflect changes in our services, legal requirements, or industry best practices. When material changes are made, we will post the revised policy on this page with an updated effective date, and where appropriate, notify registered users via email or in-platform messaging. We encourage you to review this page periodically to stay informed about how we handle your data. Your continued use of the platform after any changes are posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should discontinue use of the platform and may request account closure. Historical versions of this policy may be made available upon request to our support team.
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, our support team is here to help. You can reach us by email at support at swerteplus.bid, and we aim to respond to all data-related inquiries within five business days. When contacting us, please include your registered account username and a clear description of your request so we can assist you as efficiently as possible. For data correction, deletion, or access requests, our team may need to verify your identity before processing. We are committed to handling all privacy inquiries with care, confidentiality, and in accordance with Philippine data protection law. Your trust is important to us, and we take every concern seriously to maintain a safe and transparent gaming environment on swerteplus.